Guest messaging
Every guest message in one place.
Messages from every channel land in one inbox, with two-way WhatsApp and messages that send themselves at the right moment. Monty can draft the replies for you.
One inbox, every channel
Stop logging into five extranets. Guest messages come into a single thread, tied to the booking they belong to.
Shared inbox4 open
2 min
Average reply
480
Auto-sent this month
5
Channels, one inbox
EPWhatsApp
Emma Price
What time can we check in on Friday?
TRAirbnb
Tom Reid
Thanks, see you next week.
SHWebsite
Sarah Hughes
Is parking included with the cottage?
WhatsApp, both ways
Reply to guests on WhatsApp from the same inbox, and send pre-arrival messages automatically.
Hi, what time can we check in on Friday?
From 4pm. I'll send the key code and directions the day before.
Perfect, thank you.
Replied in 2 minutes
Messages that send themselves
Arrival information, check-in details and follow-ups go out on schedule, so nothing is forgotten.
Automated messages
480messages sent automatically this month
Booking confirmed
At time of booking
Pre-arrival details
3 days before arrival
Review request
1 day after checkout
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